VISIT OUR STORES
3535 HWY 17, FLEMING ISLAND, FL 32003
For immediate customer service help please call 904-644-8769
Shipping policy: LUX ships out online orders every Monday & thursday of each week via USPS priority mail with tracking, & insurace.
Return Policy: Local online pick up orders may be return with in 7 business day for a store credit only.
Online shipment orders have 14days to return the item in the original state it was shipped with the security tag still attached for a refund. If the security tag is removed, or the item does not match the condition in which it was shipped a store credit only will be issued to the customer up return of the item.
How do I track my order?
You will recieve an e-mail after any purchase with a copy of your reciept and a secondary e-mail once your item is shipped with your tracking information.
What are your delivery options?
Lux uses all delivery options from usps, ups, and fedex.
How do I return an item?
Should you receive an item that doesn't work for you please ship the item back to 3535 us hwy 17 suite 5 fleming island florida 32003 Attn: Erica Burks. Buyer will pay return shipping and will receive a store credit for the full amount if returned within 7 business days.